Returns & Warranty Policy

We stand behind our mountain bike components and offer a 30-day return window for unused products in their original packaging. Whether it is a fitment issue or a change of heart, we are committed to keeping your ride on track.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal with your order number and email address to start the process and receive a Return Merchandise Authorization (RMA) number.

  • 2.
    Pack Your Gear

    Securely pack the unused items in their original packaging, ensuring all cleats, hardware, and manuals are included to qualify for a full refund.

  • 3.
    Ship It Back

    Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

  • 4.
    Inspection and Refund

    Once our technicians inspect the returned components, we will process your refund to the original payment method within 5-7 business days.